How do I know when my letters have been mailed?

Every mail piece has a smart barcode and unique mail piece tracking. All tracking is available on the “Reporting” tab on the dashboard.  

There is a Status code of:

  • Received: We have received the mail piece
  • Producing: We are printing or finishing the mailpiece.
  • Handed Over: We have handed the mailpiece over to the delivery service (USPS, etc).
  • Local Delivery: The item is at the final delivery office and will be delivered within 24 hours
  • Delivered: We estimate the item has been successfully delivered.
  • Returned: The item was returned. Normally due to incorrect recipient details.
  • Cancelled: The item has been cancelled before it was produced and posted.