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How do I pay for Stannp.com?

Once you have approved and scheduled your campaign, you can use any credit or debit card to pay for your mailing.  Alternatively, we can invoice you for a set amount and add this onto your balance and you can use it up when you book any campaigns.  Please note that the balance will only be […]

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How do I add a return address?

When designing your Postcard mail piece click to page 2 to show the reverse side of the postcard and then click the “Settings” button.   Add in your return address text. When designing a Letter we use a large windowed envelope where you return address can be added in here.  There is no way of adding […]

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How Does Stannp.com export data?

Yes you can export the data from you account very easily.  If you are looking to export a recipient data group just click “View Recipients” button next to the data group and then scroll to the bottom of the page and look for the “Export Recipients as CSV” button. If you need any help don’t […]

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Can I upload documents, without having to upload a campaign?

Yes, if your system produces pre laid up documents which just need to be printed and mailed, our “Virtual Printer” product can handle this.  It is simple to do, just upload the PDF document and then tell the system how many pages are in each mail pack (1-10 pages) and the postage class you wish, […]

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Can I personalise my mail?

Yes, when designing your mail piece you can add any variables used in your data to personalize you items.   These include variable text live Dear {firstname}, unique variable voucher codes or even variable images of products. If you’d like to learn more about dynamic content and personalisation, check out our step by step guide (click […]

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