Posted on 27th August 202126th August 2021

How do I copy a Campaign?

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, Direct Mail, faq, guide, mailing, US

It is super simple to copy a previous campaign. Just log into you account and go to “Send Mail” -> “Bulk Campaigns”. This will show you a list of your previous campaigns. Then click on “Select Campaigns” and click the tick box next to the campaign you want to copy. Once you have selected the […]

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Posted on 26th August 202126th August 2021

How do I book a Campaign?

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, Direct Mail, faq, guide, mail, mailing, US

Stannp has a self-service interface where you can design and personalise your mail piece using our simple WYSIWYG editor. You can then upload your recipient data in a CSV and we will check it against the USPS and verify it is mailable address. The system will then show you a PDF proof of the mail […]

Posted on 26th August 202120th June 2022

Can I send my mail first class?

Written By: Nathan
Posted in: General FAQs, UK FAQs, US FAQs
Tagged: Direct Mail, first class, Letter, mail, mailing, postage, postcard

Yes, we do offer first class mailing on both postcards and letters. The cost of this is slightly higher but it will arrive significantly quicker.

Posted on 26th August 202120th June 2022

What do I need to use Stannp.com?

Written By: Nathan
Posted in: General FAQs, UK FAQs, US FAQs
Tagged: Direct Mail, faq, Information, mail, mailing

You will only need a name and email address to sign up on the platform! Once you are registered, you can upload a PDF or an image to create and design your mail piece. To create a mailing list, you upload your data using a CSV to then send to a recipient list.

Posted on 26th August 202126th August 2021

How do I include Logos

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, design, Direct Mail, faqs, guide, mail, mailing, US

Logos can be added when you design mail piece. Just use our WYSIWYG editor and you can upload a background image or an overlay image which can be moved around the mail piece. Please make sure the images are not pixelated so they look great when they are printed.

Posted on 25th August 202125th August 2021

How Does Stannp.com export data?

Written By: Nathan
Posted in: US Guides
Tagged: Data, Data Driven, Direct Mail, export, faq, mail, mailing, US

Yes you can export the data from you account very easily. If you are looking to export a recipient data group just click “View Recipients” button next to the data group and then scroll to the bottom of the page and look for the “Export Recipients as CSV” button. If you need any help don’t […]

Posted on 25th August 202125th August 2021

Can I upload documents, without having to upload a campaign?

Written By: Nathan
Posted in: US Guides
Tagged: Direct Mail, faq, file transfer, files, mailing, secure, support, US

Yes, if your system produces pre laid up documents which just need to be printed and mailed, our “Virtual Printer” product can handle this. It is simple to do, just upload the PDF document and then tell the system how many pages are in each mail pack (1-10 pages) and the postage class you wish, […]

Posted on 25th August 202125th August 2021

What if I have a problem?

Written By: Nathan
Posted in: US Guides
Tagged: Direct Mail, faq, mailing, support, US

Use our online chat to talk to someone instantly, Email us or call the Stannp Team on 1-888-321-2148. We are available weekdays 9am – 5.30pm MST and are happy to help in any way.

Posted on 25th August 202125th August 2021

Can I send myself a sample?

Written By: Nathan
Posted in: US Guides
Tagged: Direct Mail, faq, mail, mailing, sample, US

Yes! Each account is loaded with $2 for you to use to try out Stannp.com. If you are looking for a range of samples to be sent to you, please just contact us and we can have a sample pack mailed to you.