We aim to make your campaign run as smooth as possible
When you sign up for a Stannp account your dedicated account manager is available to support you and answer any queries or questions via phone, email or web chat.
Your account manager can also instantly access further specialist support as necessary to help you get the most from your campaigns;
Operations Team to help with campaigns that don't fit the standard templates on our platform; complex campaigns, magazines, booklets, multiple inserts, multi pages documents and unusual sizes.
Technical Team to help with queries about data, integrations, API, and the technical aspects of how our platform works.
Your account manager can also arrange training to help you get the most from our platform or bring in technical or design support to help you to setup your campaign.
Get the right support for you
Free
Try our platform without any commitment.
Support Features
- 15 minute onboarding
- Knowledge base
- Webchat
- Phone & email support
- Account manager
- API integration team
- Technical pre-sales
Starter
Begin automating customer communication.
Support Features
- 1 onboarding session
- Knowledge base
- Webchat
- Phone & email support
- Account manager
- API integration team
- Technical pre-sales
Growth
When you're ready to integrate and send at scale.
Support Features
- 2 onboarding sessions
- Knowledge base
- Webchat
- Phone & email support
- Account manager
- API integration team
- Technical pre-sales
Premium
Make the complex simple, push the limit with templates and journeys.
Support Features
- 4 onboarding sessions
- Knowledge base
- Webchat
- Phone & email support
- Account manager
- API integration team
- Technical pre-sales
