Posted on 26th August 202120th June 2022

What happens to any letters that cannot be delivered?

Written By: Nathan
Posted in: General FAQs, UK FAQs, US FAQs
Tagged: Delivery, Direct Mail, faq, mail, tracking, undelivered mail

Letters that cannot be delivered will be returned and will be recorded and tracked on the platform.

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Posted on 26th August 202120th June 2022

Can I send my mail first class?

Written By: Nathan
Posted in: General FAQs, UK FAQs, US FAQs
Tagged: Direct Mail, first class, Letter, mail, mailing, postage, postcard

Yes, we do offer first class mailing on both postcards and letters. The cost of this is slightly higher but it will arrive significantly quicker.

Posted on 26th August 202124th February 2022

How long will it take for my letters to arrive?

Written By: Nathan
Posted in: US FAQs
Tagged: Direct Mail, faq, mail, US, USPS

Once you have approved and scheduled your campaign, the platform will present you with an expected delivery date. We will print and hand over the mail within 24 hours and then the arrival of items may vary based on mailing class. We see first class mail arriving within 3-7 working days and standard class will […]

Posted on 26th August 202120th June 2022

What do I need to use Stannp.com?

Written By: Nathan
Posted in: General FAQs, UK FAQs, US FAQs
Tagged: Direct Mail, faq, Information, mail, mailing

You will only need a name and email address to sign up on the platform! Once you are registered, you can upload a PDF or an image to create and design your mail piece. To create a mailing list, you upload your data using a CSV to then send to a recipient list.

Posted on 26th August 202126th August 2021

What does it cost?

Written By: Nathan
Posted in: US FAQs
Tagged: Direct Mail, direct mail marketing, faq, mail, Stannp, US

There are no subscriptions, no set up fees or hidden charges and we only charge al the point dispatch. The more you send the cheaper it becomes. Our pricing can be found here: https://www.stannp.com/direct-mail/us/pricing/ All prices are based on a unit rate printed and mailed.

Posted on 26th August 202126th August 2021

What is Stannp.com

Written By: Nathan
Posted in: US FAQs
Tagged: Direct Mail, direct mail marketing, mail, Stannp, US

Stannp is a direct mail platform, where you can upload and create your letters or postcards. There are no subscriptions and we only charge al the point dispatch. The more you send the cheaper it becomes. Our SLA ensures we will get you mail into the mail network within 24 hours. We have lots of […]

Posted on 26th August 202126th August 2021

How do I include Logos

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, design, Direct Mail, faqs, guide, mail, mailing, US

Logos can be added when you design mail piece. Just use our WYSIWYG editor and you can upload a background image or an overlay image which can be moved around the mail piece. Please make sure the images are not pixelated so they look great when they are printed.

Posted on 25th August 202126th August 2021

Can I view my mail before it gets posted?

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, Direct Mail, faq, US

Yes, you are to view a PDF proof of the mail piece before it is dispatched. This proof will create 10 sample mail pieces each one is personalised with the recipient data so you can see how the final mail piece will be rendered.

Posted on 25th August 202125th August 2021

Can I top up my balance via the Stannp Platform?

Written By: Nathan
Posted in: US Guides
Tagged: campaigns, Direct Mail, return address, top-up, topup, US

Yes, you can add a card to your account and top up your balance. You can then book individual campaigns from this balance amount and saves you having to use your card for every campaign. We can even set an email reminder to notify you when the balance falls below a specified level. You can […]