What is an API?
API is the acronym for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other. It enables you to connect to us programmatically and send us campaigns. Our API can handle up to 100 queries per second and is fully secure. You can find your API key within […]
Is Stannp.com secure for uploading and sending data?
The company is compliant with strict European GDPR data laws and all data is partitioned and not sold shared or pooled in any way. The company holds ISO 27001: Information Security Management. This framework keeps our customer info secure including legal, physical and technical controls involved in Information Security Management Systems. The company holds ISO […]
How do I know when my letters have been mailed?
Every mail piece has a smart barcode and unique mail piece tracking. All tracking is available on the “Reporting” tab on the dashboard. There is a Status code of: Received: We have received the mail piece Producing: We are printing or finishing the mailpiece. Handed Over: We have handed the mailpiece over to the delivery […]
What happens to any letters that cannot be delivered?
Letters that cannot be delivered will be returned and will be recorded and tracked on the platform.
Can I send my mail first class?
Yes, we do offer first class mailing on both postcards and letters. The cost of this is slightly higher but it will arrive significantly quicker.
What do I need to use Stannp.com?
You will only need a name and email address to sign up on the platform! Once you are registered, you can upload a PDF or an image to create and design your mail piece. To create a mailing list, you upload your data using a CSV to then send to a recipient list.
We are PCI DSS compliant
We are pleased to announce we are PCI DSS compliant. This means we have strict policies in place to ensure any data processed with us is handled securely. Regular third party penetration tests are scheduled to run on our servers which check for vulnerabilities and make sure we keep our software up to date. You […]